Water Damage Restoration

Q: Are you available 24 hours a day?
A: Yes, we are available 24 hours a day, 7 days a week for your water, flood and fire damage emergency needs.

Q: How do I contact you?
A: For an immediate response to your emergency, call 1-800-792-5333, 24 hours, 7 days a week. You may also contact our in-house insurance specialist and he will return your email by the end of the business day by clicking here.

Q: Where does A#1 provide services to?
A: A#1 offers immediate response to Orange County and the surrounding areas

Q: What services do you provide?

A: We provide the following services: 24 hour Emergency Service, Complete home repair, Plumbing inspection and leak detection, Mold remediation, Asbestos removal and testing, Carpet and Upholstery cleaning, and Smoke and fire damage restoration

Q: Do you provide these services in both residential and commercial applications?
A: Yes we do.

Q: What forms of payment do you accept?
A: We accept all major credit cards for Emergency Services only, and structural repairs are by check only

Q: How is A#1 different from all of the other water damage restoration companies, aren’t they all the same?
A: A#1 stands apart from the crowd in a few but very important areas:

1. We will complete all repairs for what we can negotiate from your insurance company, the owner pays only the deductible and they are paid in full
2. Our in-house insurance specialist will handle all aspects of your claim from flood to finish
3. We offer a 3 year warranty on all repairs to the home
4. We are certified in all areas of service and are licensed, insured, and bonded. We also carry a general contractors license for the repair phase

Q: What is air drying?
A: Air drying is the most common technique for dry out. Airflow will speed up evaporation by moving moisture-saturated air, allowing dry air to absorb moisture. This method is inexpensive drying since no special equipment is required. However, it is relatively slow.